Digitalization

The data challenge before regulation arrives

Data only creates value when it leads to insight and action. Unlike structured production data, building‑level data reflects installation quality and user behaviour and is often inconsistent or incomplete. High return temperatures may be caused by incorrectly adjusted controls, commissioning errors, internal flow imbalances, inefficient installation design, or occupant behaviour.

Without context, utilities cannot reliably diagnose issues or document improvements.
Building a strong data foundation now enables utilities to develop methods, refine analytics, and establish best practices long before regulation requires it. The sector must move from simply collecting measurements to using them actively in daily operations and long‑term planning.

Digitalisation as a strategic move rather than a compliance obligation

Digitalisation is becoming a strategic enabler for utilities preparing for future policy developments. Consolidating data from meters, substations, and buildings creates transparency and reduces uncertainty. The value lies in the actionable insights this data enables: optimised temperatures, reduced heat loss, and improved customer dialogue.

Key components include validated measurements, secure data exchange, and clear governance structures. With these in place, utilities gain immediate operational benefits while preparing for potential future regulatory requirements.

Collaboration is a necessity for future success

Any future demand‑side regulation will involve a wide range of stakeholders. Since utilities typically do not own internal installations, effective collaboration with building owners, installers, service companies, energy advisors, and local authorities is essential. Establishing shared commissioning practices, standardised temperature programs, and harmonised documentation will make it easier to operate efficiently.

Digital platforms support this collaboration by providing shared visibility and enabling new business models across the value chain.

Resilience in a more connected future

As demand‑side data becomes more integrated, digital resilience becomes increasingly important. Utilities must establish secure access controls, clear integration interfaces, and strong governance frameworks to protect both systems and consumers. Early development of these capabilities prevents rushed transitions and builds organisational experience in managing new data types.

Even without regulation, early movers benefit from more stable return temperatures, reduced peaks, improved forecasting, and stronger customer communication. Strategically, they also enhance their ability to integrate renewable heat sources and contribute to national climate goals.

Regulation may not be here yet, but the potential is

Demand‑side regulation has not yet been implemented, but signals from policymakers and sector developments point towards a future where buildings and consumption play a larger role in system performance. Preparing now allows utilities to influence the development of future frameworks rather than simply adapt to them.

It strengthens resilience, reduces waste, improves system performance, and enhances customer relationships – ultimately moving the sector towards a more affordable, integrated, efficient, and low‑carbon heating system where supply and demand work together.

For more information, please contact: János Fejérvári, at jafi@kamstrup.com